Welcome to Dallas Treks! By using our website and purchasing our travel products, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General
- These Terms and Conditions govern your use of Dallas Treks and your purchase of our travel products.
- By placing an order, you agree to be bound by these terms.
- We reserve the right to update or modify these terms at any time.
2. Ordering & Payment
- Cash on Delivery (COD) Only: We only accept cash payments upon delivery. No online payment options are available.
- Orders cannot be modified once confirmed.
- Incomplete or inaccurate order details may result in cancellation.
3. Shipping & Delivery
- We deliver to select locations. Availability will be confirmed at checkout.
- Estimated delivery times may vary based on location.
- If the recipient is unavailable at the time of delivery, re-delivery attempts may be made at our discretion.
4. Returns & Refunds
- We accept returns only for damaged or defective products reported within 7 days of delivery.
- To request a return, email [email protected] with your order details and product photos.
- Refunds are issued only if a replacement is unavailable.
5. Cancellations
- Orders cannot be canceled once they have been shipped.
- We reserve the right to cancel orders due to unavailability or other unforeseen circumstances.
6. Product Availability & Accuracy
- Product descriptions and images are for reference only. Actual products may vary slightly.
- We make every effort to ensure product availability but do not guarantee stock.
7. Limitation of Liability
- Dallas Treks is not responsible for any indirect, incidental, or consequential damages related to product use or delivery delays.
- Our maximum liability is limited to the amount paid for the product.
8. Privacy Policy
- Your personal information is collected and used in accordance with our Privacy Policy.
- We do not store payment details as we only accept cash on delivery.
9. Contact Information
For any questions regarding these Terms and Conditions, please contact us at [email protected].