At Dallas Treks, we ensure timely and secure delivery of your travel products. Please read our shipping policy for details on processing, delivery times, and charges.
1. Processing Time
- Orders are processed within 1-2 business days after confirmation.
- You will receive an order confirmation via email or SMS once your order is processed.
2. Delivery Time & Locations
- Estimated delivery time depends on the destination:
- Local Deliveries: 3-5 business days
- National Deliveries: 5-10 business days
- Deliveries are made Monday to Saturday (excluding public holidays).
3. Shipping Charges
- Shipping charges vary based on location and order size. The total cost will be displayed at checkout.
4. Cash on Delivery (COD) Only
- We only accept Cash on Delivery (COD) as a payment method.
- Please have the exact amount ready at the time of delivery.
5. Delivery Attempt & Failure
- If you are unavailable at the time of delivery, our courier will attempt re-delivery once.
- If delivery fails after multiple attempts, the order may be canceled.
6. Tracking Your Order
- Once your order is shipped, you will receive tracking details via email or SMS (if applicable).
7. Contact Information
For any shipping-related inquiries, please contact us at [email protected].